Trust & Safety
We’re here to help
From 08:00 AM - 00:00 PM
Connect with our staff whenever you’re able direct on our site. They’re real humans, and they’re available around the clock, anywhere in the world.
We charge the minimum commission, only the amount necessary to validate credit card. There are two models: 1.5€ which is fixed price regardless of the reservation amount. Second model is 2.5 % and it is calculated from total value of the reservation.
A Secure Platform
Hostels Backpackers are using Hostelbookers engine to make the reservation from our page and to secure your personal data. When you make booking through our system, your details are protected by a secure connection.
Two Payment Gateways
To achieve flexibility in payment methods, we installed two payment geatways for our customers. Also we provide possibility to make reservation via bank transfer or through secured phone line